We are a customer focussed organisation committed to providing the highest levels of customer satisfaction. In order to achieve customer satisfaction the following resources are at your disposal.
Customer Support
A team of Engineers who are able to advise on the application of Blakley products, whether for a single installation or for a major project are available for customer visits. We also have technical staff that are based at each of our sites, all able to offer advice and support with the selection and if necessary the design of Blakley products for customer applications.
Service
Customer Service Centres, based in Crayford, Kent and Wakefield, Yorkshire are where our range of standard products is stocked and where customer orders and Inquiries for all products are initially processed by our friendly, experienced and efficient team.
Engineering
Based at our Ware manufacturing base, our engineering team design and develop standard as well as special products using the latest CAD technology.
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Projects
For major projects we assemble a team of experienced personnel to meet the technical, quality, commercial and logistical requirements of the customer or project.
Quality
We are accredited to ISO9001:2000 and our main focus is in three areas: Customer Satisfaction, Customer Satisfaction and Customer Satisfaction.
IT
We operate a Companywide intranet with full visibility of all key activities and functions within the organisation. We are keen to develop systems and links with our Customers.
Manufacturing
We have well equipped factories in Crayford, Kent and Ware, Hertfordshire where we fabricate our enclosures and build our finished products. Routine testing is carried out in-house and type testing is carried out in-house or by third parties, dependent on the nature of the test.
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